Delivery Information
Thank you so much for your order and support. We are a custom made to order business. This means, you buy it – we go make it. Everything is handmade here in Ireland. Shipping costs are calculated at checkout for each order. We ship all items as registered mail via An Post - the Irish Post Office. Currently delivery times vary and depend on your location and your Skyfolk order.
Skyfolk is unable to accept responsibility for late orders as a result of AnPost/Royal Mail or orders that state they have been delivered but yet to be received. Please contact AnPost/Royal Mail directly in this unlikely event to investigate missing parcels.
International customers please contact your national postal courier.
If you need your order in time for a specific date, just let us know and we will try our best to make it happen for you.
Christmas Last Orders Dates 2024
As we are a custom made to order business we will be closing our orders in time for Christmas delivery on the following dates:
Australia & New Zealand - Friday November 29
United States - Sunday December 01
Rest of the World - Sunday December 01
Rest of Europe - Sunday December 08
United Kingdom - Tuesday December 12
Ireland - Monday December 17
Prints
Irish Shipping: Prints will be shipped by registered post in a postal tube within 5-7 working days within Ireland.
Worldwide Shipping: Prints will be shipped in a postal tube by registered post, from point of shipping please allow 21 working days for shipping to Europe and the U.K.
Please allow 21 working days from point of shipping for delivery to Australia / New Zealand & America. These times may vary due to restrictions across various countries.
Duties & Taxes
All customers are responsible for customs/imports duties & taxes. Our product costs and shipping costs do not include customs charges or local taxes which can vary from country to country. For orders within Ireland and the rest of Europe there are no customs or import charges.
For the UK and the rest of the world your parcel may be subject to customs and import charges. We recommend contacting your local custom office for further information.
Please note overseas shipments are sometimes subject to delays due to the delivery country’s customs. This is out of our control and so delivery times may be a little longer than stated. You will however be able to track your order and see delivery updates to keep up to date on when it will be delivered to you.
Contact Us
We love to hear from you all. If you’re wondering about an order, our prints, or our website, send us an email at hello@skyfolk.ie or check out the FAQ section the answer you are looking for might already be there.